“Indeed, ‘lead free’ has become our mantra.” “Our new products communicate a three-part message: electronics, no moving parts and no lead,” says Gwynn. In particular, Elster demonstrated how its new products comply with lead-free initiatives. This conference/exposition placed Elster in a bright spotlight, enabling the company to showcase metering technology characterized by improved measurement accuracy, performance and operational efficiencies – elements that are modernizing water infrastructures across the world. In June 2011, Elster (which also offers electric and gas measurement products and systems) backs up Gwynn’s comments with demonstrations when the company displayed advanced water meters at the American Water Works Association (AWWA) annual meeting. We’ve established a reputation as a manufacturer of sophisticated metering technology and systems solutions that are changing the game.” “A truly successful company needs to introduce new products and technologies that will affect a market change. However, customer service alone does not carry the day,” says Gwynn. “Customer service demonstrates that we care, and it helps us retain customers. The Ocala, Fla.- based company has already captured a significant percentage of that number (a large market share!) – in part to its high level of customer service. This development should have far-ranging impact: As Gwynn indicates, there are about 50,000 water purveyors in the United States, and each is a potential Elster customer.
“We are actively developing and deploying polymer products to replace bronze,” says Thomas Gwynn, the company’s president. Elster is changing that and offers innovative products to underscore the point. When it comes to water supply, bronze metal usage has prevailed for years. is taking water flow from its bronze age and into its polymer age. An evolutionary enterprise, Elster AMCO Water Inc.
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